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Company Profile

Venu Rao - Partner

Over 30 years of experience in Hotel & Resort Operations, Project Management, Management Consulting and Hospitality Development.

Professional Experience

  • Launched, managed and marketed numerous business hotels.
  • Niche High tech luxury hotels
  • Themed resorts in India, Middle East and Kenya.

Corporate Roles

  • Successful tenures with reputed organizations -
    The Taj Group of Hotels,
    The ITC Welcom Group - Windsor Manor,
    Viceroy Hotel,
    RMS International - a British multinational.
  • Diverse functional experience - running the day today operations,
    Regional Indian Office Management, Customer Care, Launching hotels and Resorts, Handling Sales networks

Other Professional Activities:

  • Guest Writer for the industry magazines such as Express Hospitality, FHRAI, Voyagers World, Biz Monitor.
  • Guest Lecturer for IHM Bangalore & few city hotels.

Education

1983 - Graduated from the Institute of Hotel Management & Catering Technology Chennai.

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Ignatius John - Partner

Over 29 years of experience in Project Management, Management Consulting and Hospitality Development.

Professional Experience

  • Consulting and project management for World Bank, Hospitality, and Travel and Tourism Projects
  • Designed and developed a Master Plan to develop leisure, recreation and tourism for the Positra, a Free Trade Zone in Gujarat, now part of the Anil Dhirubhai Ambani Group.
  • Co-Promoted Real Value Foods - A specialised bakery & confectionery unit.
  • Co-promoted and conceptualized a dot com idea - buildhomeIndia.com. The site was eventually sold to HDFC Housing Finance.
  • Facility Management and Planning Consultant for a range of IT project centers and restaurant chains.

Corporate Roles

  • In various positions with The Ashok Group of Hotels - ITDC
  • Food and Beverage Head for the Guestline Hospitality Management properties.
  • Head of Sterlings Resorts Ooty
  • Founder member and office bearer of Nilgiris Hotel and Restaurant Association.
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Christopher Gardner - Senior Company Advisor

35 Years of Hotel Experience across 4 continents as a Corporate MD and innovator in new and existing leisure and hospitality projects. 7 years of experience in India in Hotels and Resorts.

Professional Experience

Managed Hotels in Europe and the USA. Landmark as youngest GM in the UK and youngest GM in New York City. Launched and shaped 2 hotel management companies with excellent growth, quality, innovation and cross continent coverage. Experience in major city hotels and luxury resorts from 3 star to 5 star with quality and profit as my key objectives.

Corporate Roles

Impney Hotels (UK) - Line Manager
Forestdale Hotels (UK) - General Manager
Mark Warner Resorts (Greece & Turkey) - General Manager
Sovereign Management (New York)\ - General Manager(Dorset Hotel)
Raddisson Hotels (New York) - General Manager (Radisson Empire Hotel)
Metromedia Hotels (New York) Vice President - Operations
Global Management Services (UK) - Founder/ Managing Director
Resort Management Services International (UK) - Founder/Managing Director

Management Companies

As MD of GMS and RMSI I supervised the management of Hotels and resorts in Spain, Canary Islands, United Kingdom, France, Austria, Switzerland, Germany, Czech Republic, Italy, India, Kenya, Egypt, UAE and Malaysia with consulting projects in many other countries.

Other Activities

Guest Lecturer (Cornell Hotel School, USA) Yield management and Sales and Marketing innovation and thinking outside the box.

Objectives

To give clients the added advantage that multinational experience brings, with quality, new ideas, sharp analysis of problems and solutions. Above all to deliver a sustainable and maximized bottom line increased ROI and Capital Asset Appreciation.

Rahool Kr Talwar - Senior Associate

Rahool holds a graduation degree in Hospitality and Hotel Administration from IHM, Chennai, and a Post Graduate Diploma in Business Administration from Symbiosis, Pune

He is also a Certified Hospitality Trainer (NCHMCT, Ministry Of Tourism, Govt. of India)

Rahool has over a decade and half experience, with expertise in facilities planning, hotel operations management, organisational strategy, process implementation and financial management.

After a brief stint in academics and marketing, he now specialises in contributing his skills to large scale industrial catering projects and hotelsin India.

A seasoned professional, he has held several senior operational and team lead positions in hospitality, marketing, banking and IT Infrastructure sectors.


Professional Experience

Consulting & Project Management for various projects across India
Launched & Managed International Brand of Restaurants & Domestic High End Restaurants
Conceptualised & launched F&B Concept for an Active Senior Citizen Living Community
Rebranded & Launched Budget Resorts
Market Research & Land Feasibility Analysis for Island Resort in A&N Islands


Corporate Roles

In various positions with The Taj Group at Taj Coromandel, Chennai with diverse functional experience across departments Front Office, to Managing Butler Service Operations & Running the day to day operations of The Taj Club.

Developed a New Channel for Sales at Chennai with a tie up with Landmark Group for American Express Bank

Was responsible for developing the Channel Sales for the most Premium Platinum Retail Charge Card - Centurion of American Express Bank which is only on Invitation for Tamil Nadu


Other Professional Activities

Guest lecturer with Institutions like IHM Chennai | SRM School of Hotel Management, Chennai | M.O.P Vaishnav College for Women(Autonomous), Chennai and Queen Mary’s College(A) Chennai

Guest lecturer with Dayalbagh Educational Institute (Deemed University),Dayalbagh, Agrafor Food Safety & Entrepreneurship

Panel & Guest Speaker at Various Industry Events


Education

2010, Certified Hospitality Trainer (CHT) from IHM Chennai under NCHMCT – Pan India Topper

2008, Post Graduate Diploma in Business Administration - HR & Marketing from Symbiosis Centre for Distance Learning

2005, Graduated in B. Sc. (Hotel & Hospitality Administration) from Institute of Hotel Management Catering Technology & Applied Nutrition (IHM Chennai, under NCHMCT & IGNOU)